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CONTACT US

Whether you email us, write to us or telephone our Customer Contact Centre in Cardiff, you'll find it easy to contact us

New Mortgage Enquiries:
0800 678 1000
Existing eSaver and eISA Customers
0845 130 7630

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> Contact Us

WE CAN HELP

FAQs

Contact Centre:

0845 045 0006

If you're calling using a mobile phone or if you're calling from abroad, you may wish to use:

02920 382000

Contact Centre Opening Hours:

Time Days of the week
Mon - Fri 8:00am - 8:00pm
Sat 9:00am - 1:00pm
Sun Closed

If you'd like to request a telephone appointment:

Call back form

Find a branch

Our branches are located across Wales and the borders

Find a branch near me

Online contact form

Use this form to contact us by email. Because email is not a secure form of communication, please don't use it for account specific queries. If your query is account specific or of a complex or urgent nature, please telephone us on one of the numbers above.

Online contact form

Address

You can write to us at:

The Principality Building Society
PO Box 89
Principality Buildings
Queen Street
Cardiff CF10 1UA

Or you can write to us at your local branch.

 

To help us maintain our service and security standards, telephone calls may be monitored or recorded. Your personal details may be used by Principality Building Society to contact you about your application.

Principality Building Society is authorised and regulated by the Financial Services Authority (Authorisation No. 155998). The Financial Services Authority does not regulate commercial or business related mortgages.