Switching your mortgage deal online

If your fixed or discounted mortgage deal with us is within 3 months of ending, you can now look for a new deal. This is easy and simple with our online rate switch and will only take 10 minutes to complete.

How do you change your deal online?

Step 1

Login to our online rate switch platform with your your mortgage account number, date of birth and sort code of the account you pay your mortgage from.

Step 2

Have a look at the mortgage deals available to you and compare the monthly payments.

Step 3

If you are happy not to receive advice, you can select the deal you want.
Click here for more information on advised and non-advised.

Step 4

Confirm your selection and we will sort the rest! It's as easy as that!



  • We only offer our own mortgages
  • There is no fee for using this option to change your mortgage, however, there may be a fee associated with the product you choose 
  • By using this option to switch your deal you will not receive advice on the suitability of the mortgage product you choose.

  • Your mortgage payments are on a direct debit
  • You are not having difficulty paying your mortgage
  • You have more than £5,000 left to pay on your mortgage
  • Your mortgage has more than two years left to run
  • Your mortgage account number
    You can find this on your mortgage statement or any letter from us about your mortgage.
  • Your date of birth
  • The sort code of the bank account which you pay your mortgage from
    You'll find this on the debit card or any statement regarding this account.
  • 6th largest UK building society
  • A mutual building society, owned by and run for the benefit of our 500,000 members
  • Over 150 years experience
  • Taking care of over £8 billion of our customers' assets
  • Members can access a Member Rewards page featuring competitions, discounts and more.

You will not be credit scored as part of this process.

If you would like to borrow more or change your mortgage term or repayment method, please contact us on 0330 333 4030.

The products you are eligible for are based on the valuation of your property that we currently hold. If you’d like more information please call.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE