Contact Us

Our field-based team is made up of four Business Development Managers (BDMs) covering Wales, North West England, South West England and the Midlands.

We also have a dedicated head office Sales Support Team who are available 9am – 5pm Monday to Friday to answer your criteria questions and discuss your new business enquiries.

Your Business Development Team

National Account Manager: Frances Hayter - 07702 817291

Key Account Manager: Emma Graham - 07702 817307

  Field Based BDM Team Contact Number
Alan Browning The South West 07767 352566
Hugh Vaughan West Midlands, Herefordshire, Gloucestershire, Warwickshire and Worcestershire 07778 165158
Andrea Roberts North Wales, Merseyside, Lancashire, Greater Manchester 07872 100742
Eloise Hall Yorkshire 07872 100036
Vacancy South and West Wales
Vacancy North East England

Intermediary Sales Support Desk

If you haven't yet submitted a case and are unable to find the answer you require you can contact your Business Development Manager or our Intermediary Support Team.

We're your dedicated point of contact and we will be delighted to discuss any new enquiries or any other queries you might have about products, criteria or our service generally.

Call us on 0330 333 4021. Our lines are open 9am - 5pm Monday to Friday. If you're calling from abroad, you may wish to use: +44 29 2082 7363

Or email us at

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Intermediary Support Desk 0330 333 4021
New Business Enquiries 0330 333 4021
Case Updates 0330 333 4029
Brokerpoint Registrations 0330 333 4029
Opening Times Mon - Fri 9am - 5pm

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