Fforwm Aelodau

Our Member Forum is a small group of up to 12 Members who meet quarterly with colleagues, to comment on key issues, share their thoughts regarding the business and act as the collective voice for our 500,000 Members.

Interested in getting involved?

It's an exciting time to join our Forum as we're currently on a group wide transformation journey that will see our technology and customer offerings updated and enhanced. As a Forum Member, you will have an integral role in helping to shape the future of our Society for the benefit of our Members, voicing any thoughts or concerns regarding  our products and Society initiatives to help us make the right decisions. Note: The Forum does not make business or policy decisions.  

How does it work? 

  • Attend a quarterly meeting with key stakeholders from Principality Building Society including the Marketing Director, and contribute with constructive, informed input
  • Attend our AGM and Member Talkback events through the year to listen to and collate Member feedback
  • Ensure that you meet other Members through the year to understand their views
  • Review industry issues and keep up-to-date with competitor products and industry developments 
  • Be committed to spending a minimum of two years as Forum Member

Poppy Evans

Robert Sanger

Poppy Evans

I have been both a saver and a borrower with Principality for many years, so I understand what it's like to be on both sides of this industry; I would like to use this experience to aid the Member Forum and give my honest views as an ordinary customer.

After university, I worked for many years as an industrial buyer so I have a strong business background which I hope to put to good use during the Forum meetings. I have two children who both left university with large student loans, so I hope I can give advice on matters such as these.

I have lived near Pontyclun for 34 years and in my spare time I ride my horses, spending about eight hours a week in the beautiful Welsh countryside; horses are my passion and they keep me fit and happy.

Both of my children now work in London and I'm immensely proud of them. My advice to them is to always be brave and never give up.

Robert Sanger

I am Welsh, having grown up in Cardiff and attended school there before taking degrees at University College, Aberystwyth and then Cardiff University. I have recently retired and moved to North-West Wales after working in Brussels for the British Government for the past 25 years.

Being a great supporter of the mutual Building Society model and having held accounts with Principality for many years I was interested in seeing how the business worked from the inside. I have now been part of the Member Forum for four years and have learned a great deal about the way the Society functions.

I have a comprehensive knowledge of different banking and general financial practices having lived in continental Europe for many years. Coming from a family of accountants and bookkeepers I have sound numeracy skills. I also have language skills having lived in both French and Flemish speaking communities in Belgium. In addition, I have a wide experience of different committees and forums and their procedures and have organised and been a member of various workshops and seminars dealing with educational and financial topics over many years.

I am an avid reader and also enjoy films and theatre and following the fortunes of Cardiff City Football Club is a passion. I am most proud of my family. I have been married for 47 years and have 3 children who have done well academically and now lead their own lives.

Janem Jones

Claire Andrews

Janem Jones

I grew up in the  Upper Swansea Valley. My early education was at a local grammar school and from there, I attended the University College of Wales in Aberystwyth where I graduated with a BA Honours in Welsh followed  by an M.A  I then taught in two grammar schools, before spending 11 years as a university lecturer and administrator. 

As I had always had an interest  in Law I obtained the necessary qualifications   to be admitted as a  Solicitor of the  Supreme Court. I practiced in a City firm for 3 years  before becoming a partner and subsequently senior partner in a firm in West Wales. Upon retirement from full time work, I now find myself busier than ever as a  Practising Consultant  Solicitor for two firms in West Wales, where my main area of practise is criminal law. I have been appointed one of the Chair persons for the Valuation Tribunal Wales and have been a member of the Council Membership Committee for the Law Society for several years. 

I find myself very busy and have very little spare time. However I enjoy meeting new people and contributing to important discussions.  The only way I indulge myself  is  by way holidays in the sun and, if I can, swimming in warm oceans.  I have  been a  member of Principality Building Society for a very long time, I am enthusiastic about being able to share my views on what I feel are important issues  for different generations of savers and borrowers. It is refreshing that a  Building  Society with its roots in Wales takes the views of its Members so seriously. 

Claire Andrews

I moved to Wales in 2005 to attend university and have never left! 14 years on I am now a mortgage customer with Principality and live in central Cardiff.

After having worked with Principality in a previous role as a Service Design Consultant I was impressed by their commitment and genuine desire to support their members with their financial needs which seemed so refreshing for the financial sector.  After leaving consultancy and moving to a lecturer position at Cardiff Metropolitan University I was eager to stay engaged and support Principality by providing my opinion on their products, services and strategic plans.

My specific interests are in how Principality supports and engages a younger generation of people.  How they can attract audiences whose preferred interactions are through apps and emails whilst at the same time maintaining their branch presence and their excellent face-to-face customer service that their existing customers love them for.

How do I apply?

First of all, you need to:

  • Be a main Principality account holder
  • Have held an account for at least five years
  • Have a minimum balance of £100 in your account
  • Be committed & able to attend four Forum meetings each year


If you meet these requirements and would like the chance to join the Forum, just click on the link below:

Principality. Lle mae cartref yn bwysig.