Refresh your marketing permissions now
Updating your marketing permissions
As a mutual building society, we’re here to help you prosper in your home. That’s why we want to be able to continue to share details of our products and services we think you'll be interested in.
It’s important that we ask you to refresh your marketing permissions with us, and to confirm your consent to receiving marketing communications from us by mail, email, text or phone by the date highlighted in the communication you have received.
Even if nothing’s changed since you last refreshed your permissions, you still need to confirm how you’d like us to contact you in the future.
Reasons to stay in touch
Stay in the loop
We'd love to be able to share details of products and services we think you'd be interested in.
Community matters
We know how important community is, that's why we want to share how we're making a difference in yours.
Personal preferences
You decide exactly how you'd like us to keep in touch with you.
You're always in control
If you change your mind about how you'd like to receive marketing communications from us, just contact us or update your permission on any marketing email.
Any questions?
See our FAQs below
It can take up to 6 weeks for your permissions to change through our systems, so you may still continue to receive marketing communications the way you do now until then.
If you are registered for Your Account, once the permissions have been updated, you will receive an email to advise that you have a secure message. If you sign into Your Account, the message will inform you that we’ve updated your personal details. This confirmation is only available if changes are made through Your Account.
For Members who don’t have Your Account, you can Contact Us to check your permissions have been updated.
Please visit any branch or Contact Us to change your details. Alternatively, if you have registered for Your Account, you can change your details online. Please note, as we can only use one email address for all of our communications, if you would like to change this, you need to call us.
No, we limit the number of communications we send our Members. For example, where possible Members will not receive more than one marketing mailing every 4 weeks.
If you do not update your marketing permissions by the date highlighted in the communication you have received, you will no longer receive any updates regarding products and services we think could interest you.
Yes, you are always in control. You can opt out at any time by phoning our dedicated telephone line (0330 333 4435), unsubscribing on any email marketing communications, notifying your local branch or by registering for our Your Account service and updating the marketing permissions in your personal details profile.
Please visit any branch or Contact Us to update your permissions. Alternatively, if you’ve registered for Your Account, you can check your details there, through the personal details section.
We're sorry that you've received another communication about this. It can take up to 6 weeks for your permissions to change through our systems, so you may still continue to receive marketing even if you have chosen not to. Please ignore this communication.
Principality. Lle mae cartref yn bwysig.
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Questions & Comments
- If you have any questions or comments, or want more information, you can call us. See our Contact Us page for more details. Or you can contact our Data Protection Officer as follows. Email: DPO@principality.co.uk or Post: Principality Data Protection Officer, Principality Building Society, Principality House, The Friary, Cardiff, CF10 3FA.
