Your Account Services

What is Your Account?

Click here to log in

Your Account is an online service that allows you to manage the accounts you have with us - even if you opened your accounts in a branch or by post. Whether you're at home or on the go, you can keep an eye on your accounts whenever you want.

If you’ve already registered for Your Account but haven’t given us your mobile number yet, please call us on 0330 333 4000. You won’t be able to log in without one. We need your mobile number to confirm it’s you when you log in. Find out more our security features and Strong Customer Authentication. If you don’t have a mobile phone number or a mobile signal, don't worry, you can continue to manage your account by calling us.

Click here to register

Haven't yet registered for Your Account?

As an existing Principality customer, you can register now. You’ll need your mobile phone, so have it handy. Make sure you're ready for the new security features, or you won't be able to log in. Find out more here.

Once you've registered for Your Account, you can:

Checkboxview your savings and mortgage accounts, including your current interest rates and recent transactions

Checkboxtake money out

Checkboxchange your personal details and how we send promotional information to you, including Member Rewards

Checkboxcontact us securely using Messages

Checkboxapply more quickly for a new savings account

Checkboxchange your savings account name to something that means more to you

Checkboxand more

Improving your online services

At Principality, we know how important it is for you to access your accounts easily.

Registering for our secure online service, Your Account, means you can manage your finances from the comfort of your own home.

It’s easy to use and is available to all our savings and mortgage customers.

Our latest releases, introduces:

Checkboxa better online maturity journey, for customers with bond accounts coming to the end of their savings term

Checkboxa new savings goal feature. You can set a date and goal amount, to help keep your savings on track

Checkboxthe replacement of your memorable word with security questions, if you forget your password. This will continue to strengthen the security in Your Account

Your Account - what's changing?

Take a look at our video for a sneak preview.

If you’re a Principality customer who has registered for Your Account but hasn’t taken a look yet, please login and feedback to help us prioritise new features.

If you’re a Principality customer who hasn’t signed up for our online service Your Account, please register so that you can manage your finances from the comfort of your own home. You’ll need your mobile phone, so have it with you.

Please give us your feedback

We’d love to hear what you think about Your Account. Your feedback helps to make sure we’re always improving. It will only take a few moments.

Click here to give our feedback about Your Account.

Your security online

You probably already know a lot about staying safe online but it does no harm to remind us of the steps we should be taking to protect ourselves.

You can find out more about staying safe online here.

Principality. Lle mae cartref yn bwysig.