Home Insurance - provided by LV=

We’ve teamed up with LV= to bring you home insurance tailored around the cover you need for complete peace of mind.

What you can expect from LV=

LV= shares our commitment to putting you and your home first. With their 180 year history, they know exactly what it takes to get you back on your feet should you ever need to claim.


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Go from curious to quote in just five questions via the LV= SmartQuote website


Pencil

Go from curious to quote in just five questions via the LV= SmartQuote website


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Committed to excellent customer service - if you like how we do things, you'll love LV= too


Three white stars icon

Committed to excellent customer service - if you like how we do things, you'll love LV= too


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Call centres open 24/7 - for the support you need, when you need it


White speech bubble icon

Call centres open 24/7 - for the support you need, when you need it


Stack of coins

Spread the cost with interest-free monthly payments


Stack of coins

Spread the cost with interest-free monthly payments

Get a quote today:

Get an LV= SmartQuote

Call a home insurance specialist on 0330 433 9805

Book an appointment at your nearest branch

Unlike many insurers, you won’t be asked for lots of details about your home or the types of locks on your doors.  Get an LV= SmartQuote online, call one of our home insurance specialists on 0330 433 9805 or visit your local branch.

Product overview

Choose from our Silver and Gold options to protect what matters most to you:

Silver cover

Our Defaqto 3 Star rated Silver cover insures your property against incidents such as fire, flood, extreme weather, subsidence, escape of water and theft. With the option to cover your property, contents or both.


Defaqto expert rated 3 star rating home insurance 2023

Gold cover

The most comprehensive level of protection we offer. Our Defaqto 5 Star rated Gold cover includes a whole range of additional extras as standard - from full accidental damage cover to insuring your contents away from home.


Defaqto expert rated 5 star rating home insurance 2022

Making a claim 

If you do need to make a claim, please call LV=, who provide the Silver and Gold policies, on 0330 678 5004

The LV= claims team  is based in the UK and will see your claim through from beginning to end. They'll be there to answer your questions and to give you the information you need to help make your claim as straightforward and hassle-free as possible.

Lines are open 8am-8pm Monday - Friday and 8am-4pm Saturdays. For emergencies lines are open 24 hours a day, 7 days a week.

If it's not urgent the quickest and easiest way to make a claim is to log in or register your account. For more information on this click here.

Existing customers

Existing LV= home insurance customers

If you are an existing Principality customer and already purchased Silver or Gold policy with LV=, you can access all your important documents through the 'My Account' portal.


Claims 0330 678 5004
Claims opening times Mon - Fri 8am – 8pm. Saturday 8am – 4pm.
Emergency claims opening times 24 hours a day 7 days a week
Service 0330 678 5180
Service opening times Mon - Thur 8am - 8pm. Friday 8am - 6pm. Saturday 9am - 5pm. Sunday & BH Closed.
Home emergency 0330 678 5246
Home emergency opening times 24 hours a day 7 days a week
Legal expenses 0330 678 5245
Legal expenses opening times 24 hours a day 7 days a week

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