Which? Top Scoring Mortgage Lender for Customer Satisfaction 

We are thrilled to have received the Which? Top Scoring Mortgage Lender for Customer Satisfaction. The survey of more than 3,500 mortgage customers looked at customer service, the mortgage application process and value for money to determine which mortgage lenders are going above and beyond to deliver a stellar experience for their clients. Now ‘which mortgage?’ isn’t a question anymore. 

Watch our video below to hear what this award means to our CEO Steve Hughes, our Chief Customer Officer Julie Ann Haines and one of our happy mortgage customers. 

Which?
Which?
Which?
  • 6th largest UK building society
  • A mutual building society, owned by and run for the benefit of our 500,000 members
  • Over 150 years' experience
  • Taking care of over £9 billion of our customers' assets
  • Members can access a Member Rewards page featuring competitions, discounts and more.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Principality. Where home matters.