Existing Mortgage Customers

Is your current mortgage deal with us ending? Are you moving home?

If you're looking for a new mortgage deal, we'll be delighted to help.

  • If your current Principality deal is due to end soon, we can help you find the most suitable new arrangement
  • If you're moving house and want to transfer or extend your existing Principality mortgage, we can explain all the possibilities.

What you need to know when you change your existing mortgage deal.

  • As you are an existing Principality mortgage holder, you will be able to apply for a new mortgage deal, either by seeking advice from us or by not taking advice and informing us to carry out your instructions.
  • It’s important that you read and weigh up these options, before deciding how to apply for your mortgage deal.

With advice or without...?

Decide whether you need advice on your options, or whether you know the change you want to make to your mortgage and are happy to instruct us without receiving advice.

With advice

Call our Customer Contact Centre and book an appointment with a mortgage advisor or arrange an appointment at one of our branches with a mortgage advisor.

Without advice

Many of our existing mortgage customers are able to switch their mortgage deal online. Alternatively, you can call our Customer Contact Centre with your instruction or arrange an appointment at one of our branches to give your instruction.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Principality. Where home matters.