THIS SITE IS FOR THE USE OF PRINCIPALITY REGISTERED MORTGAGE INTERMEDIARIES ONLY AND IS NOT INTENDED FOR PUBLIC OR CUSTOMER USE

Service update

On 4th June, the UK Government’s changes to the existing Mortgage Payment Holiday scheme came into effect and we continue to do all we can to support our Members affected by coronavirus (COVID-19). 

  • If your customers have not yet applied for a Mortgage Payment Holiday and now need to, they can use this form.
  • If your customers have already applied for a Mortgage Payment Holiday and would like to apply for an extension, they don’t need to contact us yet. We will write to them outlining their options, including how to request an extension, ahead of their current payment holiday ending. 
  • If your customers have recently received a letter from us about their Mortgage Payment Holiday ending and would like to understand their options, or request a further extension, they can visit our updated Mortgage Payment Holiday form.

For case updates, please contact your Business Development Manager or log in to Brokerpoint. You can also email us at intermediary@principality.co.uk. To find out about how we're supporting valuations, Mortgage Payment Holidays and product transfers visit our FAQs web page.

Last updated - 9:00 am 12/06/2020

This information was updated on Wednesday 8th July at 9.00am. All valuations are instructed on Day 1.

Speed to offer

21 Days

During June 2020 our speed to offer was 21 days.


Underwriting

Thurs 25th June

We are currently completing our initial underwriting assessment for cases submitted on


Documents

Day 1

All documents for ongoing cases are reviewed in 1 working day. All valuations are instructed at submission.


Principality. Where home matters.