Contact Us

Our field-based team is made up of four Business Development Managers (BDMs) covering Wales, North West England, South West England and the Midlands.

We also have a dedicated head office Sales Support Team who are available 9am - 5pm Monday, Tuesday, Thursday and Friday & 9:30am - 5pm Wednesday to answer your criteria questions and discuss your new business enquiries.

  Field Based BDM Team Contact Number
Aaron Farrell North East 07976 394333
Alan Browning South West 07767 352566
Andrea Roberts North West and North Wales 07872 100742
James Ramsey South Wales and West Wales 07976 247848
Eloise Hall Yorkshire 07872 100036
Hugh Vaughan West Midlands 07778 165158
Geoff Edmunds South England 07866 983344
Peter Caldicott East Midlands 07970 746238
Intermediary Support Desk Home Counties 0330 333 4021

Your Business Development Team

National Account Manager: Frances Hayter - 07702 817291

Key Account Manager: Emma Graham - 07702 817307

Your New Build Business Team

New Build Business Development Manager: Julia Debattista - 07870 982196

Intermediary Sales Support Desk

If you haven't yet submitted a case and are unable to find the answer you require you can contact your Business Development Manager or our Intermediary Support Team.

We're your dedicated point of contact and we will be delighted to discuss any new enquiries or any other queries you might have about products, criteria or our service generally.

Call us on 0330 333 4021. Our lines are open 9am - 5pm Monday, Tuesday, Thursday and Friday & 9:30am - 5pm Wednesday. If you're calling from abroad, you may wish to use: +44 29 2082 7363

Or email us at

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