THIS SITE IS FOR THE USE OF PRINCIPALITY REGISTERED MORTGAGE INTERMEDIARIES ONLY AND IS NOT INTENDED FOR PUBLIC OR CUSTOMER USE
Product Transfers Our simple 3 step processFind out more
Coronavirus support Updates and FAQsSee information here
'Best Building Society Customer Service' Proud WinnersFind out more
Lifting the limits with our Buy to Let & Holiday LetsFind out more
We've made changes to our Mortgage Lending CriteriaFind out more
Our 5 promises to youFind out more
On 31st October, the FCA announced an extension to the existing Mortgage Payment Holiday scheme. We have now updated our website, and Members who need support have a number of options.
If your customer needs to apply for their first Mortgage Payment Holiday or request an extension up to a total of six months, they can use this form.
If your customer has already taken the maximum duration of six months and needs ongoing support, please advise them to complete our Budget Planner so we can offer them tailored support.
For more information on how we’re supporting you and your customers through COVID-19, please visit our coronavirus FAQ webpage.
This information was updated on Friday 22nd January at 9am. All valuations are instructed on Day 1.
Speed to offer
During December 2020 our speed to offer was 17 days.
Thurs 21st Jan
We are currently completing our initial underwriting assessment for cases submitted on
All documents for ongoing cases are reviewed in 1 working day. All valuations are instructed at submission.
Principality. Where home matters.