THIS SITE IS FOR THE USE OF PRINCIPALITY REGISTERED MORTGAGE INTERMEDIARIES ONLY AND IS NOT INTENDED FOR PUBLIC OR CUSTOMER USE

Service update

On 22nd May, the UK Government announced proposed changes to the existing Mortgage Payment Holiday scheme. 

We continue to do all we can to support our Members affected by coronavirus and are working hard to understand and implement these proposed changes in accordance with the latest government guidance and regulatory timeframes. Your customers can visit our coronavirus information page for the latest updates.

Please be aware that our call centre is experiencing a significant increase in call volumes. For case updates, please contact your Business Development Manager or log in to Brokerpoint. You can also email us at intermediary@principality.co.uk. To find out about how we're supporting valuations, Mortgage Payment Holidays and product transfers visit our FAQs web page.

Last updated - 3:30pm 22/05/2020

This information was updated on Wednesday 20th May at 9.00am. All valuations are instructed on Day 1.

Speed to offer

22 Days

During April 2020 our speed to offer was 22 days.


Underwriting

Tues 19th May

We are currently completing our initial underwriting assessment for cases submitted on.


Documents

Day 1

All documents for ongoing cases are reviewed in 1 working day. All valuations are instructed at submission.


Principality. Where home matters.