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Whether you email us, write to us, telephone our Customer Contact Centre or send us a secure message from Your Account, you'll find it easy to contact us.

You can reach us:
Monday - Friday 8:00am-8:00pm 
Saturday 9:00am - 1:00pm

If you want to call a specific branch you can find the contact details by visiting our Find a Branch page.

General Enquiries	0330 333 4000*
New Mortgage Enquiries	0330 333 4002*
Renewing your rate on your existing Mortgage	0330 333 4030*
Arrears or if you are in financial difficulties	0330 333 4020**

*Calls to this number are part of inclusive minutes from mobile and landline packages

**Arrears are only open Monday - Friday, 9am - 5pm. 

If you're calling from abroad, you may wish to use 029 2038 2000.

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