Contact Us

You can email us, write to us, telephone our Customer Contact Centre or send us a secure message from Your Account. Whichever way you want to contact us, you'll find it easy.

You can reach us:
Monday - Friday 9am - 5pm 
Saturday 9am - 1pm

General Enquiries 0330 333 4000*
New Mortgage Enquiries 0330 333 4002*
Renewing your rate on your existing Mortgage 0330 333 4030*
Arrears or if you are in financial difficulties 0330 333 4020**

To help us maintain our service and security standards, telephone calls may be monitored or recorded. 

*Calls to this number are part of inclusive minutes from mobile and landline packages.

**Monday - Friday, 9am - 5pm. 

If you're calling from abroad, you may wish to use 029 2038 2000.

Principality. Where home matters.