Contact Us

You can email us, write to us, telephone our Customer Contact Centre or send us a secure message from Your Account. Whichever way you want to contact us, you'll find it easy.

You can reach us:
Monday - Friday 8:00am - 8:00pm 
Saturday 9:00am - 1:00pm

If you want to call a specific branch you can find the contact details by visiting Find a Branch.

General Enquiries 0330 333 4000*
New Mortgage Enquiries 0330 333 4002*
Renewing your rate on your existing Mortgage 0330 333 4030*
Arrears or if you are in financial difficulties 0330 333 4020**
*Calls to this number are part of inclusive minutes from mobile and landline packages.

**Monday - Friday, 9am - 5pm. 

If you're calling from abroad, you may wish to use 029 2038 2000.





Principality. Where home matters.