You can email us, write to us, telephone our Customer Contact Centre or send us a secure message from Your Account. Whichever way you want to contact us, you'll find it easy.
You can reach us:
Monday - Friday 9am - 5pm
Saturday 9am - 1pm
|General Enquiries||0330 333 4000*|
|New Mortgage Enquiries||0330 333 4002*|
|Renewing your rate on your existing Mortgage||0330 333 4030*|
|Arrears or if you are in financial difficulties||0330 333 4020**|
To help us maintain our service and security standards, telephone calls may be monitored or recorded.
*Calls to this number are part of inclusive minutes from mobile and landline packages.
**Monday - Friday, 9am - 5pm.
If you're calling from abroad, you may wish to use 029 2038 2000.
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Principality. Where home matters.