Important information about Principality, our products and service

Our information

  1. This website is only for use in the UK and the products and services on it are only available to you if you are a UK resident.
  2. This website is governed by the laws of England and Wales and any disputes arising from it will be under the exclusive jurisdiction of the English courts.
  3. We will communicate with you in English. But if you ask us to communicate with you in Welsh, we will as far as we are able.
  4. Our Principal Office address: Principality Building Society, Principality House, The Friary, Cardiff, CF10 3FA.
  5. You can check our authorisation on the FCA's Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.


  1. We only provide information on and offer our own mortgage products.
  2. You must be aged 18 or over to apply for a mortgage with us. We also recommend that you consider your life cover and income protection arrangements when considering taking out a mortgage. Any application you make will be subject to an assessment of your financial standing and ability to afford a mortgage.
  3. We do not offer any commercial or business mortgages that are regulated by the FCA. Many buy-to-let mortgages will also not be regulated by the FCA. We will advise you whether a mortgage is FCA regulated.


  1. We only advise on and provide information on general insurance products from a limited number of providers, with whom we have a relationship. 


  1. No information given on this site is to be considered financial advice. If you require advice on any product or service offered by us, then you are asked to contact us directly as instructed on the site.

Connect with us
x logo Instagram logo Facebook logo LinkedIn logo YouTube logo