Request an Appointment at Branch
Following the recent announcements, branches and agencies are now providing a normal service, including appointments.
Our branch opening hours have changed from 5th June 2021; please use our branch finder for further information about your local branch.
We ask all customers visiting our branches or agencies to wear protective masks on entering. Following a review of the government guidance, all Principality colleagues will wear a face covering when in the banking hall, any public area or behind a counter not protected by a Perspex screen. Social distancing will be in effect as normal.
Please complete the form below to request an appointment at one of our branches. We will get back to you in 3 working days.
You should not include account specific information in the form below. For account specific queries you should:
- Send a secure message from Your Account. Click here to log in or register.
- Call us or request a callback to discuss your query.
- Visit one of our branches.
If your query is of a complex or urgent nature, please call us on one of the numbers given on the Contact Us page.
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Principality. Where home matters.