Branch Finder

Find a branch

As Wales’ largest building society, we now have more than 70 branches and agencies across Wales and the Borders. That means you’ll never be too far away from a friendly face.

  • Branch Finder 
  • Branch List

Please note: We're really pleased to let you know we have increased our opening hours, please refer to the message at the bottom of the page for more information.


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  • Agency

Our branches and agencies are located across Wales and the Borders.

Visiting your local branch

Update: Our branches in Wales are now providing a normal service, including appointments from Monday 9th November. 
Branches in England will be providing a counter service, available for deposits and withdrawals only during the four week lockdown, from Thursday 5th November. 

Opening Hours

Branches - there will be no change to opening hours for any of our branches in England and Wales.

Agencies - please check our branch finder for updates to changes to some of our agency opening hours.

We ask all customers visiting our branches or agencies to wear protective masks on entering. Following a review of the government guidance, all Principality colleagues will wear a face covering when in the banking hall, any public area or behind a counter not protected by a Perspex screen. Social distancing will be in effect as normal.

You can find out more about guidance on face coverings on the government website.

Savings and Mortgage appointments

To help ensure the safety of both our Members and colleagues, unfortunately we are unable to offer appointments during the England lockdown. Depending on the guidance available at the time, we will aim to re-book all appointments for our branches in England, to take place after 3rd December.

Our branches and agencies in Wales are now offering appointments.

In the meantime, we offer many of our services by phone and online. To avoid leaving your home, you can contact your local branch directly or call our Contact Centre on 0330 333 4000. 

Our branch opening times are as follows:

Monday – Friday

Morning opening - 9:30am-1:30pm

Closed – 1.30pm – 2pm

Afternoon Opening - 2pm – 4pm

Saturdays – Closed

The exception to these opening times are:


Monday, Tuesday, Thursday and Friday –

Morning Opening - 9.30am – 1.30pm,

Closed 1.30pm- 2pm

Afternoon Opening - 2pm – 4pm

Wednesday 9.30am – 1.30pm

Saturday – Closed


Monday – Friday – 10am – 3pm

Saturday – Closed 

Read more about our response to Coronavirus

Principality. Where home matters.