Gofyn am Apwyntiad mewn Cangen

Following the recent announcements, branches and agencies are now providing a normal service, including appointments.

Our branch opening hours have changed from 5th June 2021; please use our branch finder for further information about your local branch.

We ask all customers visiting our branches or agencies to wear protective masks on entering. Following a review of the government guidance, all Principality colleagues will wear a face covering when in the banking hall, any public area or behind a counter not protected by a Perspex screen. Social distancing will be in effect as normal. 

Please complete the form below to request an appointment at one of our branches. We will get back to you in 3 working days.

You should not include account specific information in the form below. For account specific queries you should:

If your query is of a complex or urgent nature, please call us on one of the numbers given on the Contact Us page.

Your Details

Your Message/Query

Preferred Branch

For your protection, any information we take from you will be held in accordance with our privacy policy. You have the right to access your information at any time. You can request further detail by contacting our Data Protection Officer at Principality House, Queen Street, Cardiff. Read our Privacy Policy, which explains how we use your information.

Principality. Lle mae cartref yn bwysig.