Cookie Types

What cookies do we use?

We use a number of different cookies on our website and our website comprises of the following URLs:

  • .principality.co.uk
  • broker.principality.co.uk
  • www.principality.co.uk
  • careers.principality.co.uk
  • ac.principality.co.uk

We use three different types of cookies on our website. Click on the tabs below to find out more about the three different types of cookies we use.

Strictly Necessary Cookies

Strictly necessary cookies are those that are deemed necessary to the operation of the website, such as those that measure and those that distribute website traffic or those that allow you to log in to secure areas.

  Name of cookie How long does it last? More information
ASP.NET_SessionId Session Preserves the session across different pages viewed
TS# Session Balances traffic across servers
UserSettings Session Used by the Remember Login functionality, to make logins easier and to enforce secure logins
Users 10 days Used by the Remember Login functionality, to make logins easier and to enforce secure logins
Users.sid Session Used in conjunction with the Users cookie in order to improve login security
OSSESSIONID (Java) Session This cookie is set by the OutSystems underlying technology (Java) used to run the website
__syn_authorisation 6 hours Cookie used to enable core functionality for the Live Chat widget and collect anonymous chat statistics. The cookie will not store any personal data, but will simply store a unique identifier so that repeat users are linked with earlier sessions.
Performance Cookies

Performance cookies track how well the site is working, identify any issues with pages and how you are using our website.

  Name of cookie How long does it last? More information
SC_ANALYTICS_GLOBAL_COOKIE 730 days Used to distinguish users in SiteCore Analytics
_hjid 1 year Used to distinguish users in HotJar
pa Persistent Registers the website's speed and performance. This function can be used in context with statistics and load-balancing.
gwcc 90 days This cookie allows Google to track phone call conversions. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device.
_ga 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
_gid 1 day Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
_gcl_dc 3 months Used by Google for conversion tracking by recoding AdvertID on landing pages
_gcl_aw 3 months Used by Google for conversion tracking by recoding AdvertID on landing pages
_gcl_au 3 months Used by Google for experimenting with ad efficiency across their services
_gat 10 days Limits the collection of data for Google Analytics on high traffic sites or peak usage times. It expires after 10 minutes and does not collect data
_hjIncludedInSample Session Limits the collection of data for Hotjar
gtm_gclid Session Used to match clicks to Ads
gtm_dclidCookie Session Used to match clicks to Ads
gtm_affiliateIdCookie Session Used to pay affiliates commission
gtm_utm_medium Session Used to remember the Marketing Campaign that drove the user to the website. This data helps improve our Marketing effectiveness. These cookies only last 30 minutes and it is deleted when the browser is closed
gtm_utm_source Session Used to remember the Marketing Campaign that drove the user to the website. This data helps improve our Marketing effectiveness. These cookies only last 30 minutes and it is deleted when the browser is closed
gtm_utm_campaign Session Used to remember the Marketing Campaign that drove the user to the website. This data helps improve our Marketing effectiveness. These cookies only last 30 minutes and it is deleted when the browser is closed
gtm_utm_content Session Used to remember the Marketing Campaign that drove the user to the website. This data helps improve our Marketing effectiveness. These cookies only last 30 minutes and it is deleted when the browser is closed
gtm_utm_term Session Used to remember the Marketing Campaign that drove the user to the website. This data helps improve our Marketing effectiveness. These cookies only last 30 minutes and it is deleted when the browser is closed
gtm_utm_query Session Used to remember the Marketing Campaign that drove the user to the website. This data helps improve our Marketing effectiveness. These cookies only last 30 minutes and it is deleted when the browser is closed
gtm_referralHostname Session Used to remember the Marketing Campaign that drove the user to the website. This data helps improve our Marketing effectiveness. These cookies only last 30 minutes and it is deleted when the browser is closed
gtm_productSku Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productName Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productCoupon Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productVariant Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productTotal Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productSetupFee Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productMonthlyInstallmentAmount Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productDurationOfAgreement Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productCategory Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_productSubCategory Session Used to remember the last product the user expressed an interest. This data helps improve marketing effectiveness. These cookies only last for 30 minutes and they are deleted when the browser is closed
gtm_contactForm_isExistingCustomer Session Used to remember if user is an existing customer. This data helps improve marketing effectiveness for reporting if we are reaching new customers
Functional Cookies

Functional cookies are those that are used to provide services or to remember settings in order to improve your experience on our website, such as language preferences.

  Name of cookie How long does it last? More information
pbs#lang Session Remembers language preference
cookieconstent_status 365 days Remembers if you consented to cookies being placed on your device
cookieconstent_status_analytics 365 days Remembers if you consented to cookies being placed on your device
_cfduid 176 days Identifies human traffic for CloudFlare
pa_enabled Session Pingdom states if the tool works in their browser
ProductsPreviouslyViewed 7 days Remembers products previously viewed on the website
gtm_productIDs Session Used to prevent dupulicate conversions
gtm_SCA_bannerStatus Session Remembers if you have see the 2 step login security reminder message to update mobile phone
osVisitor 730 days The first time the end-user accesses the web server (accessing a web page from the server), a unique value is stored in this cookie. No association with actual user identity(ies) is done by the OutSystems platform
osVisit Session Each time the end-user accesses a web page and this cookie does not exist yet, the cookie is created and set with a unique value, representing that the visitor accessed the site. This cookie is set to expire after 30 minutes, so that if the visitor leaves the web application and then returns 30 minutes later, a new visit session is started. No association with an actual user identity(ies) is done by the OutSystems platform
pageLoadedFromBrowserCache Session We use this cookie to improve the user experience of the web application. It ensures that, in pages where a feedback message is displayed, if the users clicks the back button they will not be shown the same feedback messages again
< PageName >: < RandomID > : < TabName > Session We use this cookie to improve the user experience of the web application. It ensures that, the pagination state is remembered on search and tab pages
Remarketing Cookies

Remarketing cookies are those that are used to optimise services and campaigns.

  Name of cookie How long does it last? More information
1p_JAR 28 days Google Doubleclick uses this to personalise adverts to you based on other sites you have visited
_fbp 90 days Facebook uses this to personalise adverts to you based on other sites you have visited
MUID 387 days Bing uses this cookie to personalise adverts to you based on other sites you have visited
bcookie 712 days Linkedin uses this cookie to personalise adverts to you based on other sites you have visited
  • If you have any questions or comments, or want more information, you can Contact Us or you can contact our Data Protection Officer as follows. Email: DPO@principality.co.uk Post: Principality Data Protection Officer, Principality Building Society, PO Box 89, Principality Buildings, Queen Street, Cardiff,CF10 1UA

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