Mortgage Payment Support Introduction


The UK Government has announced that mortgage lenders should support customers who are experiencing issues with their finances as a result of coronavirus (COVID-19). If you're worried about your mortgage payments, we can explore a range of options, including a mortgage payment holiday of up to three months with the option of further support if needed. Any changes to your mortgage arrangements must be agreed by everyone named on the mortgage.

If you are already in arrears and worried about your mortgage

Please take a look at our page, Difficulty in Paying Your Mortgage, which includes links to organisations who can provide independent financial and housing advice or contact us on 0330 333 4020.

If you are thinking about requesting a mortgage payment holiday

If you are struggling to make your mortgage payments and are not currently in arrears, we'll try our best to help you. Please click on the green button to explore your options.

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