Home insurance provided by Vita
We act as an introducer to independent advisors Vita who arrange buildings and contents insurance for you from a panel of insurers.
To discuss your home insurance options pop into your local branch or call 0333 231 6510. Phonelines are open Monday to Thursday 9:30am to 8:00pm and Friday 9:00am to 5:30pm.
What you can expect from Vita:
Impartial and fee-free service and advice
Call centres open 24/7 - for the support you need, when you need it
Call centres open 24/7 - for the support you need, when you need it
Dedicated Claims Service – support from a dedicated Adviser
Call centres open 24/7 - for the support you need, when you need it
Solutions tailored to your circumstances and your budget
Call centres open 24/7 - for the support you need, when you need it
We will receive a commission payment from Vita if a policy is taken out. Vita will be able to confirm to you the amount of commission paid to us. If you agree to be referred to Vita we will share any relevant data with them as they are a third party provider.
Existing LV= Customers
If you have an existing home insurance policy with LV=, there is no change to the service you will receive from LV= and no change to your policy.
Ahead of your renewal date, which can be found in your policy documents, LV= will be in touch as normal.
- Contact numbers
- Policy documents
To make a claim
Call 0330 678 5004
Monday to Friday: 8am – 8pm
Saturday: 8am – 4pm
Emergency claims: Open 24 hours a day 7 days a week
For questions regarding your existing policy contact LV= directly
Call 0330 678 5180
Monday to Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 9am - 5pm
Sunday and bank holidays: Closed
Other useful contact numbers
Home emergency: 0330 678 5246. Open 24 hours a day 7 days a week.
Legal expenses: 0330 678 5245. Open 24 hours a day 7 days a week.
For your LV= policy documents, please see below:
Connect with us
